*Position:* Personal Lines Insurance Specialist
*Location:* Fully in-office position
*Job Summary:*
We are seeking a motivated and customer-centric individual to join our team as a Personal Lines Insurance Specialist.
While a property and casualty license is preferred, it is not required for this role.
The ideal candidate will be passionate about solving problems, assisting clients with their insurance needs, and providing excellent customer service.
*Responsibilities:*
* *Client Assistance:* Assist clients with their personal insurance needs, including home, auto, and other personal lines of insurance.
* *Policy Management:* Handle policy renewals, updates, and changes for clients.
* *Claims Processing:* Assist clients with the claims process, including filing claims and following up on claim status.
* *Policy Reviews:* Conduct periodic policy reviews with clients to ensure their coverage meets their needs.
* *Customer Service:* Provide exceptional customer service by addressing client inquiries, resolving issues, and proactively offering solutions.
* *Sales Support:* Collaborate with sales team members to support new business acquisition and cross-selling opportunities.
* *Documentation:* Maintain accurate and organized client records, including policy documents and correspondence.
*Qualifications:*
* High school diploma or equivalent; Bachelor's degree is a plus.
* Property and Casualty insurance license preferred but not required.
* Strong communication and interpersonal skills.
* Ability to work in a fast-paced environment and multitask effectively.
* Detail-oriented with excellent problem-solving abilities.
* Proficiency in computer applications, including insurance software and Microsoft Office suite.
*Benefits:*
* Opportunities for professional growth and development.
* Supportive and collaborative work environment.
* Full-time, in-office position with regular working hours.
Job Type: Full-time
Pay: $15.
00 - $20.
00 per hour
Benefits:
* Flexible schedule
* Health insurance
* Paid time off
Weekly day range:
* Monday to Friday
Work setting:
* In-person
* Office
Ability to Relocate:
* Stillwater, OK 74075: Relocate before starting work (Required)
Work Location: In person
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