MDU Account Manager

“We Push the Boundaries of Possibilities for our Communities.
” Overview of the Position Responsibilities: If you are looking for a fun, fast paced position that allows you to manage customer relationships, help drive sales plus work for a company that has a great work life balance, flexibility and a fun work environment, this position is for you.
The Bluepeak Multi-Dwelling Unit Account Manager is responsible to increase penetration and improve the overall customer experience for both property owners, managers, and tenants.
A successful MDU Account Manager will work with property managers and leasing agents in MDU to market communication services and packages to residential customers.
This critical role requires an effective and creative communicator to build relationships with companies and key principals to gain sales access to potential new customers living in these properties.
If this sounds exciting, please read on.
Be part of our innovation- building and delivering a fiber-rich internet connection to people’s doorsteps.
What You Will Do: Cultivate relationships with builders, developers, property owners, property managers, homeowners’ association, and consultants that can positively impact Bluepeak’s business growth.
Provide quality internal and external customer experience from pre-installation through customer life cycle, including prospecting upgrade opportunities.
Educate customers (B2B and B2C) and provide solutions to meet their needs, host events to build brand awareness and increase penetration in our Connected Properties.
Ensure we always have updated information in a timely manner to keep our sales funnel active and current.
Act as a client advocate and work with internal departments to ensure that the client’s needs are understood and satisfied.
Assist with making sales, handling client complaints, and improving the overall customer experience.
Provide all collateral, promotional items and selling tools to all property management.
Manage the sales process and effectively communicate offers to the leasing agents (i.
e.
, how to pitch our services).
Manage and track key sales metrics.
Position may require up to 40% travel.
What You Will Need: High School Diploma or GED required.
5+ years of relevant outside sales experience and/or an equivalent combination of education and experience preferred.
Associate or bachelor’s degree preferred.
Ability to organize and lead gatherings for 10+ people in various spaces.
Must be a great communicator, proficient at public speaking.
Ability to work occasional weekend and evening events is required.
Competency in verbal, presentation, and written communication modes for both internal and external personnel at various levels.
Culture carrier who energizes, engages, and leads through continuous change.
Self-starter with the ability to independently plan, organize, and prioritize sales initiatives, projects, and performance objectives with clearly defined metrics.
Strong collaboration with direct sales, peers, and executive leadership to provide key on-the-ground insights and feedback to support the development of regional strategies.
MS Office Suite: Outlook, Powerpoint, Word, Excel, Access, and OneNote.
Salesforce experience preferred.
Prolonged periods of walking and standing.
Regularly required to talk and hear.
Frequently required to sit, stand, walk, bend, reach, push, and pull.
Required to use phone and Ipad.
Required to use close vision and be able to focus.
Required to refrain from personal use of technology during working hours.
Required to lift up to 10lbs at a given time.
Must be able to work in inclement weather.
Must have and maintain a valid driver’s license and have reliable transportation.
Why Work at Bluepeak? Competitive Compensation + Annual Bonus Eligibility Comprehensive Benefits Package, Including Medical, Dental, Vision, Life, and 401(k) Generous Vacation and Paid Sick Time + Paid Holidays and Personal Days Professional Development with an Emphasis on Internal Promotion Employee Discounts on Bluepeak Services, Including Internet Progressive and inclusive work culture in which our team has the flexibility, support, and resources to be successful in their careers! About Us We believe that the size of the city shouldn’t determine the quality of the technology.
That’s why we are building for you: Faster, more reliable, and without the things that get in the way of great service—like red tape, hidden fees, and slow response times.
And with up to 5 gigabits of speed for residential customers and 10 gigabits for businesses, we are whole new ballgame- from internet to TV, to connecting every device in your home, to powering your business, we’re not only providing the best fiber connections in your community, but we’re also meeting the growing needs for how you live.
Bluepeak provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
41 CFR 60-1.
35(c)