Description:
Summary of Responsibilities:
The Dispatch Supervisor is responsible for maintaining every aspect of the Iowa Tribe of Oklahoma Police Department Dispatch.
This position will oversee all compliance and the maintenance of accurate records for Oklahoma Law Enforcement Telecommunications Systems (OLETS) and Tribal Access Program (TAP) audits.
Dispatch Supervisor will ensure all policies and procedures are followed and address any areas of concerns.
Requirements:
Essential Duties and Responsibilities:
Supervise the day-to-day operations of the Police Department Communication Center, including the implementation of departmental goals and coordination of the Dispatcher work activities.
Train, motivate, and evaluate Dispatch personnel by coordinating staff training, working with employees for performance improvement, and implementing discipline procedures.
Input various information into Communications Center Offender Data Information System (ODIS) computer system.
Enter and remove warrants.
Dispatch for emergency responses, contact all required personnel and other local concerns in the event of an emergency situation and ensure the presence of reserve units by contacting personnel designated for call-back.
Maintain log on radio and telephone communications, location of personnel and equipment.
Operate radios as needed to assist in radio communications.
Compose, type, and edit correspondence, reports, memoranda, and other material requiring judgment as to content, accuracy, and completeness.
Perform other duties as assigned.
Education and Experience:
Must possess a high school diploma or GED.
OLETS, TAP, Justice Web Interface to NCIC (JWIN) certification within 6 months of employment.
Must attend and successfully complete Federal Law Enforcement Training Centers (FLETC) Basic Telecommunications Officer Training Program.
3 years of previous experience in dispatching.
Knowledge, Skills and Abilities:
Knowledge of dispatch methods and procedures used by police, fire, and medical.
Knowledge of spelling, grammar, and punctuation required to compose and proofread written documents.
Skill in communicating clearly, concisely, and effectively, both orally and in writing.
Ability to multi-task and prioritize.
Ability to operate a variety of communications and telecommunications equipment.
Ability to type 35 words per minute.
Ability to read, understand, and interpret moderately difficult to complex written information.
Ability to maintain emotional control and work effectively during emergencies, crisis situations, or extremely stressful conditions.
Must be able to read, understand, apply, and retain knowledge of departmental rules, regulations, and policies.
Conditions of Employment:
The Iowa Tribe of Oklahoma operates a drug-free workplace.
Must submit to and pass applicable drug test.
Must be at least 18 years of age.
Must have a valid Oklahoma driver’s license.
Must pass background check.
Must obtain Oklahoma Law Enforcement Telecommunications System (OLETS) certification and maintain certification during duration of employment.
Must obtain Cardiopulmonary Resuscitation (CPR) certification and maintain certification during duration of employment.
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