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Payment Specialist

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Posted : Wednesday, November 01, 2023 10:44 AM

Payment Specialist 012524 Position Information Code/ID: Department: Accounting Job Classification: Non-Exempt EEOC Category: Administrative Support Workers Asset Size: 2024 $50M-$100M Payment Specialist 012524 | BalancedComp 1 01/26/24 Role Under the general direction of the Accounting Manager, the Payments Specialist performs a variety of basic accounting assignments in accordance with established procedures, including support functions (ling, research) necessary to the overall accounting function.
Prioritizes, assists, and resolves Member inquiries concerning automatic payments or other accounting issues in a very timely manner – and will serve as the Department’s primary point of contact with Members.
This position will be member facing and in during normal business hours.
Major Duties and Responsibilities Payment Specialist 012524 | BalancedComp 2 01/26/24 *WEIGHT DESCRIPTION ESSENTIAL* * Ensures that all telephone requests and lobby inquiries are given a return call the same day.
* Prepare and/or review reports to ensure dual control of duties.
* Accurately process ACH exceptions and rejections, ensuring all exceptions are returned with the appropriate reason code or posted to member accounts within the regulated time frames.
* Process Debit/Credit Card disputes appropriately and maintain contact with the member and external vendor.
* Responsible for provisional credit and keeping an accurate record.
* Process government reclamation and restitution appropriately and maintain documentation.
* Process ACH origination's and one-time ACH payments within established procedures.
* Verify validity of members’ transactions.
Update and maintain files.
* Responsible for processing Death Notification and monitor/maintain effected accounts properly.
* Maintain all A2A payments and automated funds transfers within established procedures.
* Responsible for maintaining the Written Statement of Unauthorized Debit100% documents, stop payment requests, and voided checks in accordance with procedures and policies.
* Process Member incoming and outgoing wire transfers with 100% accuracy and maintain wire logs.
* Prepares and records daily general ledger entries and reconciliations.
* Maintain and order supplies.
* Works with other departments to resolve general ledger related problems that become apparent during the reconciliation process and informs supervisor of results.
* Process and maintain log for member charge backs, while also obtaining proper documentation.
* Responsible for processing and maintaining all garnishments and child support levies.
* Maintain communications with external bookkeeping team; Xtend SRS Bookkeeping.
* Actively partners with peers and Accounting Manager to keep audit and regulatory exceptions minimal.
* Continuous cross-training of other departmental duties and responsibilities.
* Ensures that the appropriate level of confidentiality is maintained in financial matters.
* Retain positive business relations with auditors, regulators, and vendors.
* Processes and submits information for quarterly reporting requirements.
– Other duties, as assigned.
Knowledge and Skills *EXPERIENCE* Experience: 6 months – 1 year of related experience and/or training is required, or equivalent combination of education and experience.
Experience in a Financial Institution is preferred.
Payment Specialist 012524 | BalancedComp 3 01/26/24 *EDUCATION/CERTIFICATIONS/LICENSES* Education: High school diploma/GED required.
Minimum of Associates Degree preferred.
*INTERPERSONAL SKILLS* A detail-oriented person with creative and innovative skills may achieve optimal success in this position.
Basic understanding of accounting concepts and financial statements.
Exceptional oral and written communication.
Proficient use of general equipment and Microsoft Word and Excel.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Be able to handle multiple tasks at once with exceptional time management skills.
Be able to present ideas in a clear, concise manner.
Must be able to work independently toward general results.
Ability to read, write, and speak English.
*OTHER SKILLS* Ability to prioritize multiple, and sometimes, conflicting tasks.
ADA Requirements *PHYSICAL REQUIREMENTS* Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 5 lbs.
Must be capable of climbing/descending stairs in emergency situation.
Must be able to operate routine equipment including telephone, copier, facsimile, and calculator.
Must be able to routinely perform work on computer for an average of 6-8 hours per day.
Must be able to work extended hours whenever required or requested by management.
Must by capable of regular, reliable and timely attendance.
*WORKING CONDITIONS* Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise.
*MENTAL AND/OR EMOTIONAL REQUIREMENTS* Must be able to perform job functions with supervision and work effectively either on own or as part of a team.
Must be able to read and carry out various instructions and follow oral instructions.
Must be able to speak clearly and deliver information in a logical and understandable sequence.
Must be able to perform a high school level of mathematical calculations with extreme accuracy.
Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public.
Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace.
Must be able to effectively handle multiple, simultaneous, and changing priorities.
Must be capable of exercising highest level of discretion on continental matters.
Payment Specialist 012524 | BalancedComp 4 01/26/24 Job Type: Full-time Pay: $16.
59 - $18.
35 per hour Expected hours: 40 per week Benefits: * 401(k) * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Weekly day range: * Monday to Friday Work setting: * Hybrid work * Office Work Location: Hybrid remote in Ponca City, OK 74604

• Phone : NA

• Location : 1508 E Prospect Ave, Ponca City, OK

• Post ID: 9065461072


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