Collections Specialist

*Collection Specialist* We are currently looking to hire a confident, competitive and dedicated individual ready for a challenging but rewarding career as Collection Specialist.
A Successful Collection Specialist demonstrates: _• Effective verbal communication_ _• Excellent listening ability_ _• Professional phone etiquette_ _• Persistency_ _• High ambitions_ _• Problem solving aptitude_ _• Goal orientation_ _• Team Work_ *Responsibilities Include:* - Making collection calls under company guidelines in an attempt to negotiate payment plans or recover balance in full.
- Maintain daily goals as well as meet office and team goals.
- Reviewing negotiations and maintaining follow up communication with consumers that may be necessary in the continued attempt to collect the debt.
- Responsible for documenting any conversation or transaction that occurs with any party authorized to discuss the account.
- Responsible for obtaining and confirming all information necessary for any collection proceedings such as employment information and bank account information.
- Responsible for following and understanding the laws of the FDCPA and other pertinent collections laws.
*Qualifications and Skills:* - High school graduate or GED.
- Minimum of one year of work experience as a collector or customer service experience is preferred.
- Ability to work well with others.
- Strong problem solving skills, organizational and communication skills, with attention to detail.
- Ability to follow management directives, policies and procedures, and department guidelines.
- Ability to follow and maintain strict compliance to office confidentiality.
- Computer and Typing skills required.
- Ability to maintain a professional and calm demeanor when dealing with sometimes frustrating situations with consumers.
*The position is full time 40 hours per week.
* *Benefits are available as well as paid time off.
* We are looking for one qualified candidate to join our team immediately! Please email your resume.
No phone calls please.
Job Type: Full-time Pay: $1,800.
00 - $2,000.
00 per month Benefits: * Dental insurance * Health insurance * Paid sick time * Paid time off Weekly day range: * Monday to Friday Work setting: * Office Education: * High school or equivalent (Preferred) Experience: * Customer service: 1 year (Preferred) Work Location: In person